Client

Arabeiq Restaurant is a popular family dining restaurant in Tirupati, serving a wide range of Indian, Arabian, Chinese, and Tandoori cuisine. The restaurant caters to dine-in, takeaway, and delivery customers and experiences high footfall, especially during weekends and festive seasons.

Business Challenge

• Slow billing and order processing during peak dining hours.
• Difficulty managing dine-in and takeaway orders simultaneously.
• Delays in communication between service staff and kitchen.
• Limited visibility into real-time sales and restaurant performance.
• Manual tracking of discounts and offers.
• Need to improve table turnover and enhance guest experience.
• Time-consuming end-of-day sales reconciliation and reporting.

Toyaja Solution

Toyaja implemented RestoMPOS, a cloud-based Mobile Point-of-Sale solution, enabling:

Restaurant Operations Management

• Mobile and tablet-based billing.
• Table and order management.
• Dine-in, takeaway, and delivery order processing.
• Split billing and multiple payment methods.

Kitchen Management

• Instant Kitchen Order Ticket (KOT) generation.
• Real-time communication between service and kitchen teams.
• Faster order preparation and service delivery.

Customer Management

• Customer database and visit history.
• Loyalty and promotional campaign management.
• Guest engagement and repeat customer tracking.

Real-Time Reporting & Analytics

• Live sales dashboard and business analytics.
• Item-wise and category-wise sales reports.
• Payment and discount analysis.
• Anywhere, anytime management reporting.

Outcome

• 70% reduction in billing time during peak hours.
• 40% faster order processing and kitchen communication.
• 30% improvement in table turnover efficiency.
• 100% real-time visibility into sales and restaurant performance.
• Reduced manual effort in daily reconciliation and reporting.
• Enhanced customer experience through faster service and digital payments.
• Improved management control through real-time dashboards and analytics.

Business Impact

By implementing RestoMPOS, Arabeiq Restaurant successfully streamlined its front-office operations, improved service speed, and gained real-time visibility into business performance. The solution enabled the management team to deliver a superior dining experience while operating more efficiently and preparing for future growth.